Privacy Policy Questions Answered
We collect your name, email, phone number, date of birth, and payment details when you register and deposit. We also record your gameplay activity and IP address to detect fraud and comply with local regulations. This information helps us verify your account and process withdrawals securely.
All payment details are encrypted using industry-standard TLS security. We never store your full card or wallet details after a successful transaction—only a secure token. Payment processing is handled by certified third-party providers under strict data-protection agreements.
Yes. Open a support ticket from your account dashboard or email us with your request. We'll provide a complete copy of your data within 30 days. The file includes your profile, deposit history, withdrawal records, and any correspondence with our team.
We retain your account data for as long as your account is active. After you close your account, we keep records for five years to comply with local financial regulations. You can request early deletion where local law permits; contact support to discuss your options.
Yes. We use cookies to keep you logged in, remember your language and settings, and detect unauthorised access attempts. Cookies also help us understand how you navigate the lobby so we can improve the experience. You can disable cookies in your browser, though this may affect login and gameplay.
We share your information only with payment processors, fraud-prevention services, and regulatory authorities where local law permits. We do not sell your data to advertisers or data brokers. All third parties sign confidentiality agreements and comply with data-protection standards.
Contact our support team immediately via live chat or email. Change your password right away and enable any two-factor authentication options in your account settings. We'll review your account activity and help you secure it within the same business day.
